I spoke to a Ford vehicle engineer once who told me that every time Ford calibrates an automatic transmission and throttle response for performance they get huge customer feedback complaining that the transmission is “clunky” or “jerky”. That was what was behind the “smart transmission algorithm” that was supposed to “learn how you drive and adjust”. We had a 2000 Expedition Eddie Bauer AWD that had that feature, and when I took it over as a daily driver from my wife, it was a slug. A month of 90 mile round trip commuting and it absolutely was shifting differently.
I suppose GM drivers don’t complain about hard shifts because they are just glad their transmission is shifting at all, and welcome the feel of something actually working on their vehicles.
It's funny you mention that because:
1. I have a brother-in-law who still gives me the "Fix Or Repair Daily" line (he still hates my little Fusion makes more power than his Magnum V8-powered RAM truck).

But in my experience, Fords have been very reliable.
2. My wife and I shared my old '16 Fusion for a while and when she drove it, it would shift like a slug for a while after, then wake up again once I'd driven it for a while.
3. If I have to drive behind my wife, which I do sometimes (I'm always behind her if we both have to drive somewhere), same deal. My FFS will start shifting slow again, then wake up after I've gotten a chance to drive it normally again.
This, despite the fact that I've heard the primary purpose of that learning algorithm is transmission lifespan, more so than pleasing the driver. But there's no question in my mind that it adapts to your driving style. I have no idea if the GM cars do that or not, but the Fords definitely do.