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346 Posts
I will start at the beginning...
We'll not "The Beginning" the beginning, that would take wayyyyyy too long. That would start on the New Jersey turnpike at 3am the morning on April 14th and that's when... hold on this will take too long. I'll start at our relevant beginning which happens on the 264 in Virginia Beach, heading east at around 8pm. I realize my lane keep assist isn't actived, so I click my button at the end of the blinker stock... nothing
I do the only logical thing and test to see if maybe the lights beside my tiny car icon aren't working but the lane keep still is. I test this by letting go of the wheel in, what I would describe as decent highway traffic. I realize quickly, along with the vehicles around me that indeed my lane assist has stopped working. I try one more time for good measure seeing my lane assist has never really done a bang up job... nope still isn't working. For the sake of my self and everyone on the road I will operate under the assumption that it has stopped working and not "third times a charm" it.
I procrastinate for a day (or two) and then call ford so I can bring the car to them so they can diagnose and repair my 1,300 mile, two week old car. I tell them I need a waiting appointment because it's my only vehicle. They agree it shouldn't take too long, I get a 8am appointment. It's not too close to the house so I leave early and get there early. Show up around 7:30am and do my dance at service then wait in the waiting room. I have a thread I started describing that experience, but i will say it wasn't pleasant. I was ignored until around 1 pm when I asked why I had been there for over 5 hours for a wait appointment and my car was still where they parked it at 7:30am. And I ended up leaving a half hour later with them saying, "to diagnose it properly we will need a full day" (would have been nice to make that decision before I missed work and it sat there for 5 hours). I leave unhappy.
I call back at 11am, like instructed. I talk to Brian who after 8 mins on hold, turns into Chris. Chris tells me that I should bring my car in Thursday morning at 7:30 so they can have it for a whole day, and offers me a enterprise rental from the kiosk located in the dealership. I agree, and plan another likely unsatisfying trip to the dealership.
When I showed up at the dealership at 7:30 am I might of well walked into any Home Depot, I would have gotten an equal amount of employee assistance. Stood there as a customer for 5 mins while people moved around me in a fashion I'm only accustomed to at maybe penn station, or JFK airport. Someone finally looks up and says "someone will be with you shortly sir", I nod. After another service department shuffle, I leave my reluctant dance partner and head to enterprise rentals. I walk over to one employee and three people ahead of me and this is not a quick process. To my amazement the first guy is done, second guy doesn't have "an appointment" like I do. SO IT MY TURN. First stoke of luck since this whole thing started, and I'm about to get my second one. I look out the door and I see a car that based on my life time of luck... isn't not mine and never will be. But it can't hurt to ask, right?
NO WAY! NO WAY!!!!
ACT COOL DONT ACT LIKE YOU WANT IT
THEY WILL SEE THAT AND NOT GIVE IT YOU
THEY CAN SEE ALL THE MISCHIEF YOU MIGHT GET INTO
HE IS DOING IT! NO WAY!!
15 mins later after a walk around and a visual inspection I get into it. First question before he walks away, "how do I put the top down...
Part 2 coming later tonight if I ever hear from ford service department...
We'll not "The Beginning" the beginning, that would take wayyyyyy too long. That would start on the New Jersey turnpike at 3am the morning on April 14th and that's when... hold on this will take too long. I'll start at our relevant beginning which happens on the 264 in Virginia Beach, heading east at around 8pm. I realize my lane keep assist isn't actived, so I click my button at the end of the blinker stock... nothing
I do the only logical thing and test to see if maybe the lights beside my tiny car icon aren't working but the lane keep still is. I test this by letting go of the wheel in, what I would describe as decent highway traffic. I realize quickly, along with the vehicles around me that indeed my lane assist has stopped working. I try one more time for good measure seeing my lane assist has never really done a bang up job... nope still isn't working. For the sake of my self and everyone on the road I will operate under the assumption that it has stopped working and not "third times a charm" it.
I procrastinate for a day (or two) and then call ford so I can bring the car to them so they can diagnose and repair my 1,300 mile, two week old car. I tell them I need a waiting appointment because it's my only vehicle. They agree it shouldn't take too long, I get a 8am appointment. It's not too close to the house so I leave early and get there early. Show up around 7:30am and do my dance at service then wait in the waiting room. I have a thread I started describing that experience, but i will say it wasn't pleasant. I was ignored until around 1 pm when I asked why I had been there for over 5 hours for a wait appointment and my car was still where they parked it at 7:30am. And I ended up leaving a half hour later with them saying, "to diagnose it properly we will need a full day" (would have been nice to make that decision before I missed work and it sat there for 5 hours). I leave unhappy.
I call back at 11am, like instructed. I talk to Brian who after 8 mins on hold, turns into Chris. Chris tells me that I should bring my car in Thursday morning at 7:30 so they can have it for a whole day, and offers me a enterprise rental from the kiosk located in the dealership. I agree, and plan another likely unsatisfying trip to the dealership.
When I showed up at the dealership at 7:30 am I might of well walked into any Home Depot, I would have gotten an equal amount of employee assistance. Stood there as a customer for 5 mins while people moved around me in a fashion I'm only accustomed to at maybe penn station, or JFK airport. Someone finally looks up and says "someone will be with you shortly sir", I nod. After another service department shuffle, I leave my reluctant dance partner and head to enterprise rentals. I walk over to one employee and three people ahead of me and this is not a quick process. To my amazement the first guy is done, second guy doesn't have "an appointment" like I do. SO IT MY TURN. First stoke of luck since this whole thing started, and I'm about to get my second one. I look out the door and I see a car that based on my life time of luck... isn't not mine and never will be. But it can't hurt to ask, right?
NO WAY! NO WAY!!!!
ACT COOL DONT ACT LIKE YOU WANT IT
THEY WILL SEE THAT AND NOT GIVE IT YOU
THEY CAN SEE ALL THE MISCHIEF YOU MIGHT GET INTO
HE IS DOING IT! NO WAY!!
15 mins later after a walk around and a visual inspection I get into it. First question before he walks away, "how do I put the top down...
Part 2 coming later tonight if I ever hear from ford service department...
