I think all the Fusion Sports are NGXHOP5, I can't say what my suffix is, have to go look I guess, LOL.
It sees the MPVI2 at least enough to pull the VCM Suite info log:Does your laptop recognize the MPVI2 with the VCM Editor software?
Yeah I sure did, and they (stupidly) insist that my OBDII port isn't powered and that the problem is my car. I think they just don't have a clue. But hopefully they can at least figure out how to give me an RMA so I can replace the bad unit.I assume you sent the VcMsuite log file and debug.dat to HPtuners? Yes it does look like it is communicating with the car.
That a very good suggestion, but the only other Ford I have access to is my wife's, and she has the 1.5EB in hers. I did verify the other day on the HP Tuners site that they don't appear to have support for the 1.5. I might try it just for kicks (knowing it couldn't actually pull back any real config), but I haven't done that because I know her car isn't supported.So you bought it from them? Is there any chance it needs a firmware update? Can you try it on another Ford? You don’t need a license or credits to pull stock reads. HPT reads almost all Fords except the smaller ones like the 1.5/1.6/2.0. Maybe they added support later on but I wasn’t tracking.
I tried VCM Scanner earlier tonight and there were no results, it showed all the gauges and so forth but there were no readings pulled from anything, and it threw the "Vehicle power not detected" error, the same way the VCM Editor does. So I imagine it's using the same interface and failing for the same reason, as far as I can tell.Does VCM Scanner work? Can you pull any data while the engine is off or on?
I wonder if it was tuned. I did buy it used. If that's the problem I'd have to seek out someone with whatever tool is used to unlock the PCM, or just give up on it, I guess. But the "vehicle power not detected" is the error people get in that case?Did you buy your car brand new or was it pre-owned? Any chance the previous owner had a tune? Something else I found was to delete the vcmsuite.cfg and start over with the application key or something to that effect. But a few threads jndicated some tunes lock the PCm so it appears it isn't getting power.
So I checked on the HP Tuners site for more info about this, and it looks like if the PCM is locked we should expect a 4000, 6000 or 1CD974 error: TroubleshootingThat is what I found doing a quick Google search. You don't have any friends or relatives with a Ford you can try it on?
That's a good point @maydk65 . I had already checked the OBDII connector but I should probably grab another USB-C cable and plug that into the MPVI2 and give that a shot. I've seen a lot of USB cables go bad, and even when they're brand new like this one is, they are sometimes bad. I'll give that a shot. I do think, though, that if the cable isn't it, there's a high chance the MPVI2 adapter itself is bad. I'm still waiting on HP Tuners to get back to me. It sounds like they may have involved some of their more experienced techs on it, but we'll see.Just curious, could the OBDII plug/cord you are using have bent or missing pin, thus not making an complete connection to the port?