It was time for a new car. I really wanted to go American. I had been researching the 2017 Ford Fusion Sport, it had my attention. I rent cars every week for my job, and knew I hated the Sync systems Fusions had in them. I researched the Sync 3 system, and found it to be a great update. 5 months after owning the car, I still think it is great. I had been trying for months to get the Ford Pass app to work on my phone with the car with no luck. The local Ford dealer gave me a staff member to help and we still could not get it to work. They doubled checked that I had the 401A upgrade which they believed to be necessary for Ford Pass to work. I finally contacted Ford directly and they told me that my vehicle did not include the modem, which is necessary for 2-way communication with Ford Pass. It appears that one would have to order the $1600 Sport Driver Assist Package to get Ford Pass to function. To my knowledge that package was primary for the delivery of the BLIS (Blind Spot Info System). In reading the details I do see it includes the Sync Connect, which appears to contain the missing Modem. This summer I remember reading that Sync 3 provided Ford Pass capabilities. Based upon my own investigation this week, it appears that not many dealers actually know that Sync 3 by itself is not enough! I had to go through a # of Ford Customer service agents till I got one that understood the details. Anyway, I was told there was nothing Ford was able to do for me. Though I would save everyone on this forum some time and frustration with this information.: