[Franti]

All other functions work, including BT audio. But no sounds for calls. People can hear me fine in other end.

Ideas?

 

[Wildcat Birdie]

Make sure your phone is set to the sync output?

 

[Not_Focusted]

Is your phone call volume turned up on your radio? I know that would be the first thing anyone would check but...

 

[Franti]

Thanks guy - not that simple. I deleted and re-paired the phone, same symptoms. BT connects, then I try to make a call, it switches to call, volume can be turned up and down but no sound from speakers. It looks like the BT switches from phone to alternate audio source repeatedly when I try to make a call then ultimately does nothing (like a muted call). I'll try to take a video tomorrow.

It works through CarPlay but I rarely use that.

 

[Deathsting]

Thanks guy - not that simple. I deleted and re-paired the phone, same symptoms. BT connects, then I try to make a call, it switches to call, volume can be turned up and down but no sound from speakers. It looks like the BT switches from phone to alternate audio source repeatedly when I try to make a call then ultimately does nothing (like a muted call). I'll try to take a video tomorrow.

It works through CarPlay but I rarely use that.

Try pairing a different phone to see if it's not your phone that is having issues.

 

[Not_Focusted]

Thanks guy - not that simple. I deleted and re-paired the phone, same symptoms. BT connects, then I try to make a call, it switches to call, volume can be turned up and down but no sound from speakers. It looks like the BT switches from phone to alternate audio source repeatedly when I try to make a call then ultimately does nothing (like a muted call). I'll try to take a video tomorrow.

It works through CarPlay but I rarely use that.

Good thing is, is she is covered under warranty! let the dealership deal with the headache not you!

 

[Franti]

So it wouldn't connect yesterday and the car gave me an option to "fix it" which I clicked and now all is fine. Bizarre.

I avoid the dealer at all costs.