I agree with bbf2530, get the dealer to replace it if it's under warranty.
However, if you're out of warranty, yes you can replace it yourself. There's two clips (one of the left and one on the right) holding it into the dash.
Get your hand behind there (can either remove the radio/APIM, IPC, or maybe if you can reach, just pull the knee kick panel off). It's just one plug once you get it out of the dash.
'17 Fusion Sport, Magnetic 401A
(MKZ Cluster / TTR Garrett FMIC / Titanium Tail Lights / Black 10-spoke Escape rims / 5Hundred Painted Badges / Edge Antenna / Mondeo Door Sills / Redline Tuning Hood Struts / Ceramic Tints)
'14 Edge Sport AWD (Daily)
Previous: '10 Focus SES (Totaled, because people text and drive)
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